Terms and Conditions – Rob Engelman

Last updated: 30-9-2025

1. Applicability

  1. These terms and conditions apply to all offers, orders, and agreements made through the webshop of Rob Engelman
  2. By placing an order, you agree to these terms and conditions.

2. Products and Descriptions

  1. We sell used drums and drum-related accessories. As these are second-hand products, signs of use may be present.
  2. We do our best to describe each product as accurately as possible and provide clear photos. Minor deviations do not entitle the buyer to a return or compensation.

3. Prices and Payment

  1. All prices are in euros and exclude shipping costs unless stated otherwise.
  2. Payment can be made through the payment methods available on the website. Orders will only be shipped after full payment has been received.
  3. We reserve the right to change prices and offers at any time.

4. Shipping and Delivery

  1. We ship within 3-5 business days after receiving payment, except for holiday periods. In that case the shipping can be prolonged.
  2. Shipping costs are displayed at checkout.
  3. We are not responsible for delays or damage occurring during transport by third parties.

5. Returns and Warranty

  1. As we sell used products, the right of withdrawal does not automatically apply. Returns are only possible if agreed upon in advance in writing.
  2. If we agree to take back used products there will be a restocking fee of 30% of the purchasing price.
  3. If a product has significant defects not mentioned in the description, please contact us within 48 hours of receipt.
  4. We do not provide warranties on used products unless explicitly stated.

6. Liability

  1. We are not liable for any damage of any kind resulting from improper use of the delivered products.
  2. Our total liability is always limited to the amount paid for the product.

7. Privacy and Data Processing

  1. We handle your data confidentially and use it only for processing orders and communication.
  2. We do not share data with third parties unless legally required.

8. Force Majeure

  1. In the event of force majeure (such as natural disasters, strikes, disruptions, or pandemics), we have the right to suspend or cancel the agreement without compensation.

9. Governing Law and Disputes

  1. These terms and conditions are governed by Dutch law.
  2. Disputes will be submitted to the competent court in Apeldoorn - The Netherlands.

Questions about these terms? Contact us: r.engelman@upcmail.nl.